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Our Process

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Step 1
Research

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Step 2
Concept

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Step 3
Sketch

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Step 4
Create

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If you still don’t get the answers, please send a ticket to our support staff:

Support time: Normally, you will get support within 24 hours, from Monday - Friday (8AM - 6PM in GMT+7). However, depending on the issue complexity and our development workload, it can take up to 48 hours or more.

Information you should provide when making a post:

  • Your question or problem with description and screenshot.
  • Your WordPress version.
  • Your Theme version.
  • Link to your site.
  • In some cases we may request you send us login details.
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